Terms of Service

Last updated: July 2026

These terms govern access to TradeTrust. By creating an account or using the platform, you agree to these terms and all applicable laws.

Marketplace role

TradeTrust is a marketplace that helps customers connect with independent service professionals. TradeTrust does not employ professionals, perform posted services, or guarantee a particular result.

Accounts and eligibility

Users must provide accurate information, protect login credentials, and be legally able to enter contracts. Accounts may not be transferred or used for deceptive or unlawful activity.

Customer responsibilities

Customers are responsible for reviewing profiles, quotes, licenses, insurance, references, contracts, permits, and suitability before hiring. Customers must provide accurate project information and treat professionals fairly.

Professional responsibilities

Professionals are responsible for accurate profiles, lawful licensing, insurance, taxes, permits, service quality, quotes, contracts, and compliance with local requirements. Verification badges only describe the information specifically reviewed by TradeTrust.

Leads, payments, and refunds

Lead prices and membership fees are shown before purchase. Unless otherwise stated, fees pay for platform access or lead information and do not guarantee that a customer will hire a professional. Separate service payments are agreed directly between customers and professionals unless TradeTrust expressly provides an in-platform payment feature.

Reviews and communications

Users may submit honest reviews based on genuine experiences. Harassment, spam, discriminatory content, threats, impersonation, and knowingly false information are prohibited.

Suspension and termination

TradeTrust may investigate activity and restrict or terminate accounts that present fraud, safety, legal, payment, or platform-integrity risks.

Disclaimers and limitation

The platform is provided on an as-available basis. To the fullest extent permitted by law, TradeTrust disclaims implied warranties and is not responsible for disputes, property damage, injuries, service quality, or losses arising from work performed by independent users.

Changes and contact

We may update these terms as the platform changes. Material updates will be posted with a revised date. Questions may be sent to support@gotradetrust.com.